Your Privacy.
Our Priority.
We're committed to protecting your personal information and your right to privacy. Last updated: April 20, 2026.
shield 1. Introduction
DIEL Partners International LLC, operating ISSINE eTire Shops and DIEL Delivery ("Company", "we", "us", or "our"), is committed to protecting your personal data and ensuring transparency in how your information is collected, used, and shared.
This Privacy Policy applies to all users of our platform, including websites, mobile applications (ISSINE eTires, ISSINE eTires Biz, DIEL Delivery Rider), and related services (collectively, the “Platform”).
By accessing or using our Platform, you agree to this Privacy Policy.
folder_open 2. Information We Collect
We collect only the data necessary to operate, improve, and secure our services.
2.1 Personal Information
Information you provide directly:
- check_circleName, email address, phone number
- check_circleAddress and contact details
- check_circleBusiness information (vendors, partners, fleets)
- check_circleAccount credentials
2.2 Transaction Information
- check_circleOrders, payments, and service interactions
- check_circleBilling and delivery details
2.3 Device and Technical Data
- check_circleIP address
- check_circleDevice type and operating system
- check_circleApp version and identifiers
- check_circleBrowser type and usage logs
2.4 Usage Data
- check_circleApp interactions
- check_circleFeatures used
- check_circleSession duration and activity logs
location_on 3. Location Data (Sensitive Data Disclosure)
We collect and process location data in compliance with Google Play and Apple App Store requirements.
3.1 Types of Location Data
- check_circlePrecise Location (GPS): Real-time location from your device
- check_circleApproximate Location: Derived from IP address or network signals
3.2 When Location Data Is Collected
- check_circleWhen you grant location permission
- check_circleDuring active use of the app
- check_circleDuring order placement or service requests
- check_circleDuring delivery operations
3.3 Background Location Usage
For delivery-related roles (e.g., DIEL Delivery Rider):
- check_circleLocation may be collected in the background
- check_circleOnly when required for: Active delivery tracking, Route optimization, Operational continuity
Users can disable this at any time in device settings.
3.4 How We Use Location Data
- check_circleMatch users with nearby vendors and services
- check_circleAssign delivery tasks and optimize routes
- check_circleEnable real-time tracking of orders and drivers
- check_circleImprove service efficiency and user experience
- check_circlePrevent fraud and ensure platform security
3.5 Sharing of Location Data
We may share location data with:
- check_circleDelivery partners and drivers
- check_circleVendors and service providers
- check_circleTechnology providers (mapping, routing, analytics)
We do not sell location data.
3.6 User Control
- check_circleEnable or disable location permissions at any time
- check_circleChoose between precise and approximate location (device-dependent)
Disabling location may limit certain features.
settings 4. How We Use Your Information
We use collected data to:
- check_circleProvide and operate our Platform
- check_circleFacilitate transactions and service delivery
- check_circleManage accounts and authentication
- check_circleCommunicate with users
- check_circleImprove platform performance and user experience
- check_circleEnsure security and fraud prevention
- check_circleComply with legal obligations
- check_circleSend marketing communications (only with consent)
share 5. Data Sharing and Disclosure
We do not sell personal data.
We may share data with:
5.1 Service Providers
Hosting, analytics, payment processing, support.
5.2 Business Partners
Vendors, shops, wholesalers, delivery partners.
5.3 Legal Authorities
When required by law or to protect rights and safety.
5.4 Business Transfers
Mergers, acquisitions, or asset transfers.
All third parties are required to protect your data.
history 6. Data Retention
We retain data only as long as necessary to:
- check_circleProvide services
- check_circleComply with legal obligations
- check_circleResolve disputes
- check_circleEnforce agreements
Afterward, data is securely deleted or anonymized.
gavel 7. Your Privacy Rights
Depending on your location, you may have the right to:
- check_circleAccess your data
- check_circleCorrect inaccurate information
- check_circleRequest deletion
- check_circleWithdraw consent
- check_circleOpt out of marketing
- check_circleRequest data portability
To exercise your rights: support@issineetires.com
delete_forever 8. Account & Data Deletion
In-App Deletion
You can delete your account through: Profile → Delete Account
Manual Request
- Email: support@issineetires.com
- Subject: Data Deletion Request
Requests are processed within 30 days.
security 9. Data Security
We implement industry-standard protections:
- check_circleEncryption (HTTPS, data at rest)
- check_circleSecure servers and infrastructure
- check_circleRole-based access control
- check_circleRegular monitoring and audits
No system is fully secure, but we continuously improve safeguards.
cookie 10. Cookies and Tracking Technologies
We use cookies to:
- check_circleEnable core functionality
- check_circleAnalyze usage
- check_circleImprove services
- check_circleDeliver relevant communications (with consent)
You can manage cookies via browser settings.
link 11. Third-Party Services
Our Platform may include third-party links or integrations (e.g., Google, Facebook login). These services operate under their own privacy policies.
child_care 12. Children's Privacy
Our services are not intended for individuals under 13 (or 18 depending on jurisdiction). We do not knowingly collect data from minors.
public 13. International Data Transfers
As a global platform, your data may be processed in multiple jurisdictions, including the United States and Africa. We ensure appropriate safeguards are in place.
update 14. Changes to This Policy
We may update this policy periodically. Updates will be posted on the Platform with a revised date.
mail 15. Contact Us
DIEL Partners International LLC
ISSINE eTire Shops & DIEL Delivery
Last Updated: April 20, 2026
Have Questions?
Our team is here to help. Contact us for any privacy-related inquiries.